Account & Data Deletion
Last updated: July 3, 2026
At Foxlingo, you have full control over your account and personal data. You can request deletion of your account and associated data at any time using one of the methods below.
How to delete your account
Option 1: From within the app
- Open Foxlingo — launch the app and make sure you are logged in.
- Go to Profile — tap your profile icon in the bottom navigation bar.
- Open Settings — tap the gear (⚙️) icon or the «Settings» option.
- Select «Delete Account» — scroll down to find the «Delete Account» row and tap it.
- Confirm — read the confirmation message and confirm. Your account will be scheduled for deletion.
Option 2: Via email
Send an email to hello@foxlingo.uz with the subject «Delete My Account» from the email address associated with your Foxlingo account. We will process your request within 7 business days.
What data will be deleted
| Data type | Action | Timeframe |
|---|---|---|
| Account information (name, email) | Deleted | Within 30 days |
| Learning progress & course history | Deleted | Within 30 days |
| Streaks, XP and achievements | Deleted | Within 30 days |
| App settings and preferences | Deleted | Within 30 days |
| Notification history | Deleted | Within 30 days |
| Diagnostic & crash logs | Retained (anonymized) | Up to 90 days |
| Transaction/payment records (if any) | Retained | As required by law (up to 7 years) |
⚠️ Account deletion is permanent and cannot be undone. All your progress, streaks and achievements will be permanently lost. We recommend saving any important data before proceeding.
Partial data deletion
If you wish to delete specific data without deleting your account (for example, clearing your learning history or resetting your progress), contact us at hello@foxlingo.uz with your specific request. We will respond within 7 business days.
Contact
For any questions about account or data deletion: hello@foxlingo.uz